Privacy Policy

Last updated: November 12, 2024

This Privacy Policy describes Our policies and procedures on the collection, use, and disclosure of information when You use the MEDwhere application and explains Your privacy rights and how applicable laws protect You.

MEDwhere is designed as a healthcare social network that prioritizes user privacy. The Service does not require user registration and allows users to interact anonymously by default.

Interpretation and Definitions

Interpretation

Words with capitalized initial letters have meanings defined under the following conditions. These definitions apply whether the terms appear in singular or plural.

Definitions

Application refers to MEDwhere, the software application provided by the Company.
Company ("We", "Us", or "Our") refers to MEDwhere.
Country refers to Bahrain.
Device means any device capable of accessing the Service.
Personal Data means information relating to an identified or identifiable individual.
Service refers to the MEDwhere Application.
Service Provider means any third party that processes data on behalf of the Company.
Usage Data refers to data collected automatically through use of the Service.
You means the individual accessing or using the Service.

Collecting and Using Your Data

Types of Data Collected

Personal Data

MEDwhere does not require account creation and does not intentionally collect personal identifying information such as names, phone numbers, or email addresses.

Usage Data

Usage Data is collected automatically and may include IP address, device type, browser type, operating system, pages visited, time spent, and diagnostic data.

Location Information

Location access is optional and used solely to display nearby pharmacies. Denying location access does not affect core functionality. Location data is not stored as personally identifiable information.

Use of Data

The Company may use collected data for the following purposes:

To provide and maintain the Service
To monitor and analyze usage patterns
To improve functionality, performance, and user experience
To manage and respond to user requests
For marketing, analytics, and research purposes using aggregated and anonymized data to understand trends, measure campaign effectiveness, and support market research
For legal compliance and security purposes

Anonymized and Aggregated Data

Any data used or shared for analytics, marketing, or research purposes is aggregated and anonymized. This data cannot be used to identify individual users and does not include personal identifiers such as names, phone numbers, or email addresses.

Sharing of Data

We may share information in the following situations:

With Service Providers: Trusted providers assisting with analytics, hosting, and performance monitoring.
For marketing and research purposes: Aggregated and anonymized data may be shared with third-party partners for market research, analytics, and performance measurement.
For business transfers: In connection with mergers, acquisitions, or asset sales.
With Affiliates: Entities under common ownership that comply with this Privacy Policy.
With legal authorities: When required by law or valid governmental request.

Third-Party Communication Services

If You choose to contact a pharmacy using third-party services such as WhatsApp, the interaction occurs directly between You and the pharmacy. MEDwhere does not access, store, or process contact details or message content exchanged through these platforms.

Retention of Data

Data is retained only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

Transfer of Data

Your data may be processed outside Your country of residence. We take reasonable measures to ensure adequate data protection safeguards are in place.

Security

We implement commercially reasonable security measures to protect data. However, no method of transmission or storage is 100% secure.

Children’s Privacy

The Service is not intended for children under the age of 13. We do not knowingly collect personal data from children.

Links to External Websites

The Service may contain links to third-party websites. We are not responsible for their privacy practices.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes become effective once posted on this page.

Contact Us

Email: [email protected]
Website: https://medwhere.com